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Let’s talk about Auth0 Customer Identity and Access Management (CIAM)

The Auth0 Identity Platform helps organizations speed up time to market, improve user onboarding, and increase conversion and engagement, all while reducing risks. Create intuitive and trustworthy omni-channel experiences for everyone.

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  • Turbocharge your marketing engine

  • Increase brand loyalty with better conversion

  • Boost your revenue with new user acquisition

  • Secure customer identity with state-of-the-art technology

From click to click, get the real view of your customer’s journey

Leverage trusted identity data to identify customers across their pre and post-account creation activity, regardless of channel or application, and enrich customer profiles with accurate, up-to-date data.

  • Trusted identity data

    Identity data is verified through authentication events and can span deterministic data, customer data brought in from other identity providers (e.g. social), devices and location.

  • Connections to systems of record

    Enrich customer profiles housed in a CDP, CRM or MDM through out-of-box Marketplace integrations or via APIs.

  • Low friction profile enrichment

    Features such as social connections and progressive profiling can be used to strategically enrich profiles without creating friction.

Insights that actually help you and the customer

Make your analytics sing with trusted identity data and usage insights across all your digital applications and services. Identify threats, points of friction, and opportunities for product advancement and segmentation.

  • Streamline the experience

    Remove points of friction in the sign-up and login processes with features such as single sign-on (SSO), and social login where customers can use a social ID to sign up or sign in.

  • Identify and block risky traffic

    Leverage machine learning and dynamic features such as bot detection and adaptive MFA to only introduce friction when suspicious activity is detected.

  • Power existing tech stack

    Feed insights to ecommerce, ID proofing, fraud detection, privacy and business and marketing analytics systems through Marketplace integrations or via APIs.

Improve user onboarding, conversion, and engagement

Drive revenue by introducing intuitive and trustworthy omni-channel experiences faster and with less effort.

  • Centralized Management

    Centralized onboarding and login across all connected applications frees up engineering from having to build bespoke identity. It also enables complete visibility and management of users.

  • Customizable and extensible

    Tailor the experience to your brand guidelines with customizable branding and automation, as well as extensibility tools to orchestrate identity across your existing tech stack.

  • On-demand scale

    Grow your customer base while delivering uninterrupted access, regardless of unpredicted traffic spikes due to seasonality or bad actors.

Dick’s Sporting Goods leveraged Auth0 to centralize login and registration across its customer facing applications, improving the omni-channel experience for its customers and leading to a 4.8% year over year increase in customer sign-in rates.

Read Case Study

SECURE CUSTOMER IDENTITY

Build customer trust by securing sensitive identity data with a solution that has security built into its DNA.

  • Adaptive MFA
  • Bot Detection and Prevention
  • Breached Password Detection
  • Brute Force Protection

Secure access for everyone. But not just anyone.