Director, Product Management

Location

Canada Remote; Canada Remote East Coast; Canada Remote West Coast; Argentina Remote; US Remote; US Remote East Coast; US Remote West Coast; US Remote Central

Description

Awesome tech is made by awesome people. And we’re always looking for new team members who bring the energy, passion, commitment, and collaboration that has made Auth0 the great company it is today.

So what do we exactly build? Auth0 is an authentication and authorization platform designed by developers for developers. Basically, we make companies’ login boxes safe, secure, and seamless for anyone logging in. Our mission is to secure the world’s identities so innovators can innovate. But it’s a big mission that requires a lot of teamwork.

Words, code, or people, whatever your skill, there’s a place for you here

Vision

Auth0 builds the best Customer Identity and Access Management (CIAM) solution on the planet. Hands down. Created for developers so they can focus on their innovative application ideas, in their own domains. Auth0 customers come in all sizes and shapes with many counting among the most recognized brands around the world. By using Auth0, customers increase security and reduce friction so they can grow revenues faster and become more efficient. If you have strong desires to see the results of your work used by name brand customers and millions of users around the world, then Auth0 is the place where your dreams can be turned into reality.

The Team & Role

The Identity and Access Management (IAM) product team at Auth0 creates and delivers the cutting edge identity solutions used by all our customers. This includes authentication with Universal Login, frictionless self service flows, federations, risk detection and response, cryptographic services, session management, protocols, pipeline, directory services, authorization, and more. We are hiring a Director of Product Management that will lead an international and cross-functional team of the best and brightest identity architects, engineers, the field team, product marketing, and customers to identify opportunities and prioritize work streams that will create the identity solutions of the future.

Our out-of the box login experiences and our APIs are the most important features in the Auth0 product. Every customer uses them, and we continuously invest to keep making them best in class.

As passwordless authentication becomes mainstream, our implementation needs to evolve to support a wider set of authentication methods and flows. We want each user to easily use their preferred authentication method while ensuring our customers keep their applications secured.

You will be responsible for the evolution of the Auth0 core login flow and APIs and its integration with features built by different teams.

Your Responsibilities

  • Work with product architects, engineers, and product leadership team to build the product roadmap for Auth0’s Universal login flow.
  • Understand end-users' experience with the authentication flows, define core KPIs for measuring improvements and communicate progress.
  • Collaborate with product marketing and developer relations to support creation of technical content that instructs customers and partners about features.
  • Continue to raise the bar of our Product Development Lifecycle to ensure that all Auth0 products are secure by design.
  • Provide the process and tools for Auth0’s Product Managers and Engineers to meet our security goals.
  • Create frictionless paths for our Engineering teams to securely build and deploy applications.
  • Engage, motivate and collaborate.
  • Evangelize best practices and how they solve problems we face.
  • Influence product marketing with go-to-market strategies, plans, and programs including interaction with industry analysts.
  • Deliver incremental value to Auth0s customers by making smart, decisive tradeoffs using data-driven analyses and informed judgments.

Qualifications

  • Have several years of experience in a leadership role, particularly leading and developing managers, and driving successful cross-functional initiatives and programs.
  • Have 5+ years of product management experience in a security focused business.
  • Experience in products where finding the right balance between security and user experience was critical.
  • Experience working with OAuth2/OIDC
  • Strong understanding of Agile concepts.
  • Experience with direct customer contact and expectations management.
  • Excellent verbal and written communication skills

Bonus Points

  • Experience in the Identity Access Management domain (e.g. federation protocols, MFA)
  • Experience in B2B SaaS security-oriented products.
  • Experience working with cross-functional teams building software.
  • Experience working in a global remote-first organization.

Auth0 makes the internet safer by safeguarding billions of login transactions each month.

Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles. We practice N+1>N which applies to everything from our people to how we iterate our tech; we believe in one team, one score; and we give a shit about everything we do.

Research shows that candidates from underrepresented backgrounds often don’t apply unless they meet all the job criteria. We aren’t looking for someone who ticks every single box on a page; we’re looking for lifelong learners and people who can make us better with their unique experiences. If you think you’d be a great fit, then please get in touch to tell us about yourself.

Auth0, recently acquired by Okta, is an Equal Employment Opportunity employer. Auth0 conducts all employment-related activities without regard to race, religion, color, national origin, age, sex, marital status, sexual orientation, disability, citizenship status, genetics, or status as a Vietnam-era special disabled and other covered veteran status, or any other characteristic protected by law. Auth0 participates in E-Verify and will confirm work authorization for candidates residing in the United States.

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