Senior Business Operations Specialist

Location

US Remote; Canada Remote

Description

Awesome tech is made by awesome people. And we’re always looking for new team members who bring the energy, passion, commitment, and collaboration that has made Auth0 the great company it is today.

So what do we exactly build? Auth0 is an authentication and authorization platform designed by developers for developers. Basically, we make companies’ login boxes safe, secure, and seamless for anyone logging in. Our mission is to secure the world’s identities so innovators can innovate. But it’s a big mission that requires a lot of teamwork.

Words, code, or people, whatever your skill, there’s a place for you here

Auth0 is seeking a Senior Business Operations Specialist who can provide operational and administrative support to Auth0’s Engineering organization. Our ideal candidate is a self-starter who enjoys organizing and optimizing people, processes, and tools in a fast-paced, iterative environment. You will be a trusted partner to the leadership team and use their input to execute day-to-day operations with minimal oversight.

In this role you will:

  • Create clear and compelling content through written and visual mediums.
  • Represent Engineering to the rest of the company via the build and maintenance of Confluence pages, content publication (blogs and announcements), and manage information architecture.
  • Help develop and manage documentation of departmental policies, processes, and initiatives related to training, development, business continuity, travel, and engagement.
  • Support collection and reporting of regular metrics and key performance indicators across Engineering. Create meaningful visualizations through tools such as Tableau, Looker or Google Data Studio.
  • Be a key contributor to 3rd party vendor management by performing as a functional bridge between external vendors and internal stakeholders.
  • Identify and execute operational improvements to increase efficiency and responsiveness across the organization through process improvement, project planning and stakeholder management.
  • Partner with multiple groups to improve onboarding and training experiences for new team members and execution of Engineering people programs to include Internship and Engineering Launch programs.
  • Plan key events including team offsites, conferences, and seminars; and coordinate organization-wide meetings and activities for users across multiple time zones, including All Hands meetings, cross-org training, social activities, etc.
  • Strictly maintain confidential and sensitive information.

Our ideal candidate will have:

  • 5+ years of experience in a business, operations, or project management role, and have worked with senior leaders.
  • Familiarity with Google Suite, Slack, Atlassian (Jira/Confluence), and other productivity tools.
  • Previous experience working in a remote/distributed environment.
  • Strong English language skills.
  • Have excellent verbal and written communication skills.
  • Capable of synthesizing and abstracting complex information into clear messaging.
  • Possess strong analytical problem solving and process improvement skills.
  • Have a demonstrated record of influencing and partnering across multiple teams and departments.
  • Enjoy being exceptionally organized with a focus on execution.

Auth0 makes the internet safer by safeguarding billions of login transactions each month.

Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles. We practice N+1>N which applies to everything from our people to how we iterate our tech; we believe in one team, one score; and we give a shit about everything we do.

Research shows that candidates from underrepresented backgrounds often don’t apply unless they meet all the job criteria. We aren’t looking for someone who ticks every single box on a page; we’re looking for lifelong learners and people who can make us better with their unique experiences. If you think you’d be a great fit, then please get in touch to tell us about yourself.

Auth0, recently acquired by Okta, is an Equal Employment Opportunity employer. Auth0 conducts all employment-related activities without regard to race, religion, color, national origin, age, sex, marital status, sexual orientation, disability, citizenship status, genetics, or status as a Vietnam-era special disabled and other covered veteran status, or any other characteristic protected by law. Auth0 participates in E-Verify and will confirm work authorization for candidates residing in the United States.

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