Senior Systems Engineer


Japan, Remote


Awesome tech is made by awesome people. And we’re always looking for new team members who bring the energy, passion, commitment, and collaboration that has made Auth0 the great company it is today.

So what do we exactly build? Auth0 is an authentication and authorization platform designed by developers for developers. Basically, we make companies’ login boxes safe, secure, and seamless for anyone logging in. Our mission is to secure the world’s identities so innovators can innovate. But it’s a big mission that requires a lot of teamwork.

Words, code, or people, whatever your skill, there’s a place for you here

We are growing the Auth0 Private Cloud Operations team and are looking for an experienced Sr. Managed Service Engineer (MSE) to join our Japan team. You would be a great fit for the team if you enjoy working on challenging problems and are passionate about customers.
Many of our largest customers rely on our Private Cloud (PSaaS) to deliver a dedicated, isolated environment to build identity solutions in their products. The Managed Service Engineering team is responsible for deploying and maintaining these environments. We are a growing team of Engineers dedicated to constantly improve our way of working while staying committed to providing an excellent level of support for our customers. There is an abundance of room on our team to innovate and influence what we do and how we do it!
As A Senior MSE You Will Be:
  • Deploying, updating, and maintaining customer environments
  • Responding to escalated customer issues, which may involve troubleshooting and collaborating with engineering teams
  • Automating manual tasks to increase team productivity
  • Coming up with new and better ways to get our work done

You'd Be A Good Fit If You:

  • Have solid Linux administration skills, including Ubuntu
  • Love automating processes
  • Are customer focused and enjoy working in a customer-centric environment
  • Enjoy working in a collaborative, dynamic, and remote team
  • Fluent in Japanese and English

Bonus points if you are:

  • Are familiar with Amazon Web Services and have experience with protocols/technologies like HTTP, SSL, LDAP, SSH, etc.
  • Have general platform infrastructure knowledge, including high availability/load balancing concepts and technologies, routers, firewalls, storage subsystems
  • Are comfortable with monitoring , troubleshooting techniques, and root cause analysis

Auth0 makes the internet safer by safeguarding billions of login transactions each month.

Our team is spread across more than 35 countries and we are proud to continually be recognized as a great place to work. Culture is critical to us, and we are transparent about our vision and principles. We practice N+1>N which applies to everything from our people to how we iterate our tech; we believe in one team, one score; and we give a shit about everything we do.

Research shows that candidates from underrepresented backgrounds often don’t apply unless they meet all the job criteria. We aren’t looking for someone who ticks every single box on a page; we’re looking for lifelong learners and people who can make us better with their unique experiences. If you think you’d be a great fit, then please get in touch to tell us about yourself.

Auth0, recently acquired by Okta, is an Equal Employment Opportunity employer. Auth0 conducts all employment-related activities without regard to race, religion, color, national origin, age, sex, marital status, sexual orientation, disability, citizenship status, genetics, or status as a Vietnam-era special disabled and other covered veteran status, or any other characteristic protected by law. Auth0 participates in E-Verify and will confirm work authorization for candidates residing in the United States.

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