Auth0 Steps In to Authenticate 3,500 Foodstuffs Suppliers
The co-operative nature of Foodstuffs means that each of the stores in the company family is individually owned. The business as a whole is operating in excess of 250 different systems, all of which need to be protected. Lacking a single, overarching authentication solution, the company’s administrative footprint continues to grow, increasing the cost and effort associated with any project. Campbell wanted to bring the entire Foodstuffs brand under a single umbrella for authentication.
“We have around three and a half thousand external supplier companies who all need access to our online systems. For suppliers we used Auth0 Delegated Administration to delegate the management of users out to the supplier, removing a considerable admin burden from our internal workforce,” he says. “We’ve also have over 22,000 people in stores, support centers and supply chain, all of whose credentials would need to be managed separately for each of the systems they need to access. Centralization of authentication has made us more operationally efficient and provided a level of transparency that makes us more secure. We know who has access to what. It’s driven cost out of project delivery and allowed us to deliver sooner."
Flexibility is critical for a business like Foodstuffs. With thousands of external partners, each with individual needs, it’s important to be able to customize access privileges and user management capabilities. The flexibility of Auth0’s identity services allowed Foodstuffs to customize these functions easily.
“Being from a development background, I prefer open solutions that present fewer barriers to innovation,” says Campbell. “There are a lot of other products in the marketplace, but I felt that developer-friendliness and extensibility of Auth0 would cause fewer headaches, which is how it’s worked out!”
“There are a lot of other products in the marketplace, but I felt that developer-friendliness and extensibility of Auth0 would cause fewer headaches, which is how it’s worked out!”
Gavin CampbellSolution Architect