Turning to Auth0 to Speed Up Innovation
DIG isn’t afraid to build applications, so it originally experimented with WSO2 before concluding that building identity was a misuse of valuable developer time. Ultimately, it decided to partner with Auth0. “It was so easy for us to make that decision,” Carruthers recalls, “because of the rich Auth0 feature-set we don’t need to build and maintain ourselves: multi-tenant administration, social federation capabilities, passwordless connections, all the enterprise solutions that we can offer out-of-the-gate like SAML, Open ID Connect, ADFS, Active Directory/LDAP, G-Suite, etc. Our value is innovation outside of the problems Auth0 has already solved.”
The team found Auth0’s platform to be refreshingly “developer-centric” in combining ease of use with customizability, so it didn’t feel like they were compromising on innovation, just embracing it. “We didn’t need to innovate on identity. It was already done.” And outsourcing that functionality allows DIG to focus on its core priorities. “We’re years ahead of where we would be if we were to build identity ourselves.”
According to Carruthers, Auth0’s extensibility has become a major selling point for customers who are wary of technological “solutions” that only complicate their lives further. “Most organizations want to eliminate multiple accounts and provide an SSO experience to their users. Our health system customers need the same for their patients, staff, and providers alike. So we say, ‘Okay, you can federate with us through Auth0. Or you can use our Auth0 based identity store if needed and use that as an IDP for other digital assets.’”
He goes on, “Each customer has a different story. They're going to have a different architecture, different technologies, and by using Auth0 we are extremely flexible in providing customers a product that works with any identity strategy.”
“Each customer has a different story. They're going to have a different architecture, different technologies, and by using Auth0 we are extremely flexible in providing customers a product that works with any identity strategy.”

Chris CarruthersPrincipal Technical Program Manager