Zendesk Single Sign-On Integration
Create a New SSO Integration
Navigate to Dashboard > SSO Integrations and click + Create New SSO Integration.
Select the Zendesk option.
Set the name for your SSO Integration. Click Create.
You will be brought to the Zendesk Configuration Instructions page. We'll perform these steps in a later section.
Next, click on the Settings tab to configure the integration's settings.
On the Settings page, configure the following values:
|Name||The name for your SSO integration (if you would like to change the value you provided when you first set up the integration).|
|Zendesk Account Name||Your Zendesk account name.|
|Use Auth0 instead of the IdP to do Single Sign-on (SSO)||If enabled, Auth0 will handle SSO instead of Zendesk.|
When you configure Zendesk, refer to the Zendesk Configuration Instructions page on Dashboard > SSO Integrations > Zendesk and follow each of the steps as shown.
Click the Connections tab for the integration to select which connections you want to enable for this integration.
That's it! You've set up a SSO integration with Zendesk and Auth0. Your users can now choose this as a way to authenticate.