PSaaS Appliance Deployment Project
PSaaS Appliance Sprint is Auth0’s onboarding program for enterprise customers choosing an PSaaS Appliance. It helps you achieve value quickly with your Auth0 enterprise subscription.
Sprint is Auth0’s onboarding program for enterprise customers. For customers subscribed to an Auth0 private instance to be deployed on-premises or in the customers cloud provider of choice, the first part of the Sprint program will be the PSaaS Appliance deployment project. Here's an overview of the main steps:
PSaaS Appliance Deployment Project Overview
The following sections describe what happens during each step of the PSaaS Appliance deployment process.
Step 1 - Project Kickoff
When? This session is generally booked within 5 days of signing your subscription agreement.
What? Deploying the PSaaS Appliance on your cloud or on-premises infrastructure is a team effort. This is where we run through how we’re going to get it done! An Auth0 project manager will work with your designated project manager to build the project plan in this session.
PSaaS Appliance Docs - Get up to speed on all things PSaaS Appliance in this high level overview doc.
Step 2 - Infrastructure Ready
When? Varies by customer and complexity of their deployment. Ideally 1-3 weeks after signing the subscription agreement.
What? Your team prepares the relevant infrastructure based on our guidance.
Step 3 - PSaaS Appliance Setup
When? Varies by customer and complexity of their deployment. Ideally 2-4 weeks after signing the subscription agreement.
What? Our team configures the PSaaS Appliance on your infrastructure.
Step 4 - PSaaS Appliance Handover
When? 30-45 days after signing your subscription agreement.
What? An operational handover session with your team to learn how to administer the PSaaS Appliance.
PSaaS Appliance Configuration - See our Docs on the configuration settings within the Appliance.
Once the PSaaS Appliance is deployed, an Auth0 Customer Success Manager will work with you to complete the rest of the Sprint onboarding program - the end result being a joint success plan to drive value throughout the subscription lifecycle.