Private Cloud Onboarding
This article will cover all facets of the Private Cloud onboarding process, including timelines, information about future updates, technical requirements, and implementation instructions for key Private Cloud features.
After your purchase of the Private Cloud, Auth0 will host a kickoff meeting with you to begin the implementation process. We strongly recommend that this meeting occur no later than five (5) days after the contract signing.
Implementation begins immediately after the kickoff meeting, and the process takes two (2) weeks. At this point, you're ready for the Environment Handover, where your Private Cloud deployment is ready for Production use.
Auth0 will issue monthly updates to the Private Cloud automatically. The Private Cloud Release Notes will contain full details on the changes made to your deployment.
See Custom Domains for instructions on how to map your tenant domain to a custom domain of your choosing, as well as how to manage the required certificates.
You can also choose to send the data logged by Auth0 to an external service. To help with this, there are Auth0 extensions that support automatic log export to services like Sumo Logic or Loggly. The following is a list of Auth0 log export extensions currently available:
- Auth0 Logs to Application Insights
- Auth0 Logs to Azure Blob Storage
- Auth0 Logs to Loggly
- Auth0 Logs to Papertrail
- Auth0 Logs to Sumo Logic
- Auth0 Logs to Splunk
- Auth0 Logs to Logstash
- Auth0 Logs to Mixpanel
- Auth0 Logs to Logentries
To ensure the quality of Auth0's services, the APIs are subject to rate limiting.
You can reach out to the Auth0 Support team with any questions or concerns you might have. To help expedite your request, please provide as much information as possible in the Support ticket you open.
Create Dashboard administrators
To create additional Dashboard administrators, an existing administrator must reach out to Auth0 Support requesting that an additional administrative account be made. Please include in your request:
- The name(s) of the tenant(s) for which the new administrator should have access
- The email addresses of those to be invited