Features > Highly Regulated Identity

# Secure sensitive customer operations

Elevate security, privacy, and user experience beyond the login box. Secure your most sensitive customer operations while maintaining compliance and intuitive user experiences.

- [Get started](https://auth0.com/signup?type=button&place=highly-regulated-identity-hero&text=get%20started)
- [Read our docs](https://auth0.com/docs/secure/highly-regulated-identity)

## Here's how it helps you

## How Highly Regulated Identity can be used

Safeguard APIs for sensitive customer operations such as updating account information, admin or security settings, accessing sensitive data or apps, sending money, making an open banking payment, and more.

## Strong Customer Authentication

Strong Customer Authentication (SCA) lets users review and approve sensitive operations in real time. Dynamic Linking ties transaction details to the SCA approval confirmation to help prevent transaction tampering.

## Financial grade API protocols

A certified FAPI 1 Advanced security profile implementation to ensure data privacy and app security. FAPI protects the end-to-end flow against cyber and fraud risks like transaction tampering. (FAPI is the Financial Grade API working group at the OpenID Foundation).

## Customizable user journeys

Here’s when the magic of the Customer Identity Cloud kicks in: customizing is easy. Simply use Actions to run custom policy and adopt new UX templates for the [MFA](https://auth0.com/features/multifactor-authentication) waiting screen and custom consent screen. Easy, right?

## CIBA (Client Initiated Back-channel Authentication)

Allows user [authentication](https://auth0.com/platform/authentication) to be initiated by a back-end application instead of the user device. This way, for call center, in-person, online and even IoT-initiated interactions, you can skip the often-forgotten, less secure verification questions. With CIBA, call center agents, for example, can send an authentication request right to your phone, allowing customers to authenticate and authorize the agent to perform an action with just a single tap.

## Customer Managed Keys

Some organizations have stricter compliance and audit policies that require them to have complete control over their encryption keys. Customer Managed Keys is our way of tackling this. You can import self-generated keys for encryption and rotate and rekey tenant keys.

## Easy & secure customer interactions

See how Highly Regulated Identity simplifies the process for everyone involved.

- [Read the datasheet ↗](https://www.okta.com/resources/datasheet-highly-regulated-identity-for-sensitive-operations/)

## Ready to dive in?

Implement Auth0 Actions to enhance your application's authentication process.

- [Try for free](https://auth0.com/signup?type=button&place=highly-regulated-identity-cta&text=try%20for%20free)
- [Connect with us](https://auth0.com/contact-us?type=button&place=highly-regulated-identity-cta&text=connect%20with%20us)