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Your customers are your greatest asset. Invest in their identity.

How insurers, banking and fintech firms can leverage IAM to drive their digital transformation

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Improve Customer Experience

Today’s discerning consumers have high standards for their omnichannel customer experience (CX), whether they’re logging on to view banking activity or shopping for the best insurance rates. CX has become the cornerstone for many digital transformation programs today and it all starts with identity.

True Omnichannel Experience
Enable Single Sign On across your apps and use Auth0 as a single source of truth for all your digital identities.

Consolidated Identity: Single View of the Consumer
With a unified view of the customer, IT teams can consolidate various data sources without a password reset to deliver a consistent brand experience at each touchpoint.

Personalize Interactions
Make identity work for you by providing valuable insights and analytics of your customers to drive more impactful and revenue-generating interactions.

CIAM Capabilities
Leverage best-in-class Customer Identity and Access Management (CIAM) capabilities to increase brand loyalty and improve customer retention, and drive personalized interactions.

IoT and Telematics

The emerging trend in insurance of using IoT and telematics data to establish pay-per-use policies, improve claims management, and streamline smarter underwriting is creating a more urgent need to have a scalable and secure IAM platform for your customers’ connected ecosystems.

IoT Management
A standards-based approach using OAuth access and refresh tokens can deliver a seamless way to manage devices from registration to access management.

API Security
Enable IoT devices and all connected “things” to safely and securely consume your API in instances where no human interaction is necessary.

Contextual Security
Context-based security for all connected devices will be critical in securing IoT. Build conditional workflows and deliver authentication challenges using triggers such as abnormal behavior, changes in geographic location, or logins from unrecognized devices.

Partner Collaboration: FinTech & InsurTech

Financial institutions are increasingly collaborating with partner companies including fintech and insurtech firms, but doing so comes with significant overhead for IT. With Auth0, IT teams are empowered to deliver quick, federated access, minimize administrative overhead, and deliver a seamless SSO experience.

Frictionless Federation for Partners  
Simplify onboarding and offboarding of partners using pre-built integrations right out of the box. Once implemented, enabling each new enterprise federation is simply one click away.

Delegated Admin
The delegated Admin extension enables you to grant administrative permission to select individuals without providing access to any other areas of the Management Dashboard.

SSO
Federated SSO authentication is delivered by default, giving your users a seamless experience as they login once and get access to all appropriate applications.

PSD2 & GDPR Compliance

Two significant regulations that go into effect in 2018 will have a large impact on financial institutions – PSD2 and GDPR. Although each has different compliance requirements, one common factor between the two is how you handle customer data. Auth0 addresses key regulation challenges with a standards-based approach to SCA, authorization, consent management, and API security to make compliance easier.

Standards-based
Since its inception, Auth0 has been built on battle-tested identity standards including OpenID Connect, OAuth, LDAP, SAML, and JWTs enabling easy user and device management.

Strong Customer Authentication (SCA) with MFA
You can employ the Auth0 Guardian mobile app, use our pre-built integrations with Google and Duo or easily integrate into any custom MFA provider via the dashboard

Go Beyond MFA with Anomaly Detection
Toggle a switch and instantly enable features for Breached Password Detection and Brute Force Protection by using our continually-updated database of leaked passwords.

Consent Management and APIs
Enable consent management flows for third-party clients and securely collaborate using APIs with support for all OAuth 2.0 grant flows and granular scopes and permissions.

Auth0’s Management API v2
Provide turnkey management of user identity data and have full administrative control over who has access.

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