Customer Identity Innovation: Journey to Loginless & Reducing Friction

Auth0 explores the new age of identity authorisation technologies and strategies that will look at securing and optimizing your customer experience and service cost maintenance and data in a Fireside chat with Mindvalley.

Key Discussion Topics:

1. Reducing the customer friction: the challenge of customer identity and removing complexity.
2. Assessing some of the challenges organisations face in delivering frictionless service: cyber-threats, multi-applications, and legacy approaches.
3. How to leverage a “loginless” environment in order to enhance personalisation.
4. Local use-cases around “loginless” adoption and how you can build a blueprint.

Speakers:

• Richard Marr, APAC CIAM Lead, Auth0
• John Wong, Principal Architect, Mindvalley
• Matthew Egan, Editorial Director, Innovatus Media