Identity in Southeast Asia with NTUC

Join us for this on-demand version of our event with NTUC Enterprise Digital’s VP, Wilson Lim, Product Development. Wilson shares how NTUC have tackled issues like:

• Frustration with outbound/inbound campaigns not delivering expected results due to duplicate customer profiles;
• Embarassment over poor customer experience due to high-friction sign-up, login, and password reset flow;
• Suffering from the high cost of building and maintaining multiple identity services across multiple brands;
• Worries about the data breaches and identity theft.

Learn how NTUC Enterprise Digital and Auth0:

• Built a single customer view across their brands/subsidiaries;
• Migrated from a legacy in-house developed multiple identity services to centralised identity service;
• Improved Security features without compromising customer experience;
• Adopted a centralised customer identity service for multiple brands/subsidiaries