About this webinar
Join us for this on-demand version of our event with NTUC Enterprise Digital’s VP, Wilson Lim, Product Development. Wilson shares how NTUC have tackled issues like:
- Frustration with outbound/inbound campaigns not delivering expected results due to duplicate customer profiles;
- Embarassment over poor customer experience due to high-friction sign-up, login, and password reset flow;
- Suffering from the high cost of building and maintaining multiple identity services across multiple brands;
- Worries about the data breaches and identity theft.
Learn how NTUC Enterprise Digital and Auth0:
- Built a single customer view across their brands/subsidiaries;
- Migrated from a legacy in-house developed multiple identity services to centralised identity service;
- Improved Security features without compromising customer experience;
- Adopted a centralised customer identity service for multiple brands/subsidiaries