Checklist: Are You Ready for the Digital Front Door?
Healthcare organizations have accelerated virtual care/digital health technology investments in order to address patients' continued desire to receive care outside of the traditional care setting. However investments are misaligned with actual patient uptake. Adoption of digital health applications and patient portal usage remains low, driven by the fact that virtual care services remain siloed, leading to poor experiences, episodic care, security risk, and diminishing returns on virtual care investments.
Healthcare consumers want a broader set of digital health services that address their needs holistically, ensure data privacy and that ultimately produce better health outcomes. This is what the Digital Front Door is meant to be.
This six step checklist can be used to gauge your Digital Front Door readiness.