Export User Data to Adobe Campaign

In this article, you’ll learn how to export user data in Auth0 to a CSV file then import it into Adobe Campaign with the Adobe Campaign Import Wizard.

Create a user data file

Start by navigating to the Extensions section of the Dashboard, and opening the User Import / Export Extension. On the extension page, select Export from the menu.

Next, set the Export Format to the required file format. Adobe Campaign accepts file imports in CSV format so choose the Tab Separated Value file (*.csv) option.

Dashboard - Extensions - User Import/Export Extension - Set Format

At the top in the Fields section, provide a User Field and Column Name for each user attribute to include in the export. For example:

User Field Column Name
email Email Address
created_at Created At
given_name First Name
family_name Last Name

Dashboard - Extensions - User Import/Export - Extension Fields

After adding the user fields, click on the Export Users button to start the export. Once the export is complete, download the CSV file to use in the following section.

Import a user data file

Before you get started, you can also find more information by visiting Adobe Campaign Documentation: Importing Data.

Log in to your Adobe Campaign client dashboard and navigate to Profiles and Targets > Jobs. Create a new import job by clicking the Create button and selecting New Import.

A new Import Wizard window should open. On the Template Selection step you can set your import parameters.

Once you've configured your import parameters, click the Next button to continue.

On the File to Import step upload the user data CSV file you exported from Auth0 in the previous section. Click the Next button to proceed to Field Mapping.

Next, map the export file schema to your Adobe Campaign database schema. Check that the field names and field types are correct, then click the Next button.

Complete the remaining configuration steps by defining your data reconciliation mode and selecting a folder, list, or service for the users being imported.

Finally, begin the import by clicking the Start button on the Data Import Execution window.

That's it! You successfully imported your Auth0 users into Adobe Campaign.