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Prerequisites

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Configure Azure Communication Services

First, create a resource in Microsoft Azure:
  1. Log in to your Microsoft Azure account.
  2. Enter “Communication Services” in the search bar.
  3. Create a Communication Services resource if you do not have one.
  4. Select Create.
  5. Under the Tools settings, select Keys. Retrieve your Communication Services Connection String.
  6. Under Primary Key, copy the Connection string value. A valid connection string follows the format endpoint=COMMUNICATION_SERVICES_URL;accesskey=ACCESS_KEY.
Next, configure your email provider in Auth0:
  1. Go to Dashboard > Branding > Email Provider.
  2. Select Use my own email provider.
  3. Select Azure Communication Services.
  4. Enter a From email address.
    Azure Communications Services only supports a raw email address ([email protected]) in the From field. Update the default value ({{ application.name }} <[email protected]>) to avoid errors.
  5. Add the Azure Communication Services Connection string.
  6. Select Save.

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Send a test email

Send a test email using the Send Test Email button. If the configuration is correct, you receive a confirmation email. If you do not receive an email after a few minutes, check your Auth0 logs for error codes. Once configured, the Communication Services Metrics Monitor page displays delivery insights for all emails that have been sent to your users.