Private Cloud Add-on Features
The Private Cloud deployment option comes with two additional add-on features: geo-failover and PCI compliance. If you have any questions about these features, please contact Auth0 Sales.
Private Cloud Geo-Failover
Geo-failover is an active-passive failover configuration, which allows customers to specify a secondary failover region to use in the event of a major regional outage. In general, any region in the same cloud provider that is within 100ms latency can be selected as a failover region. In some cases, however, cloud providers prefer specific failover regions. The Auth0 onboarding team will work with you to select the best regions for your use case.
Additionally, a third "tie break" region is required for one of our data stores. This third region never receives live traffic but is required to elect a new leader in the event of a failover. Auth0 can also help you select the best option for this region.
Geo-failure capability is triggered by mutual agreement between Auth0 and a customer. Once triggered, the entire process is automated. Auth0 will failback to the initial primary region upon mutual agreement with a customer.
PCI Compliance is available as an add-on to customers who require it.