Identity sits at the intersection of security, user experience, and privacy. In the public sector, this means providing a secure, frictionless way for citizens and government departments to access digital services.

Public Sector in the UK and Europe

Learn how Central and Local governments are keen to improve the accessibility and usability of digital services.

Read the 2022 Public Sector Identity Index – UK Report

In the public sector, we all know that there are always moving pieces that need to be done right. Balancing modernization with legacy processes; securing access with a frictionless user experience; and securing identity with simplicity all while doing more with less is easier said than done.\n\nAuth0 can help.\n\nAuth0 provides a modern authorization and authentication solution that serves as the foundation of a digital government’s secure identity strategy - balancing flexibility, functionality, and security.

Accelerate the delivery of seamless, secure digital services with an easy to implement authentication and authorization platform

From providing vital citizen services, to enabling communication across departments, identity and access management can help governments meet their digital goals.

Central governments deliver a variety of services citizens rely on, including work and pensions, healthcare, housing, infrastructure, and public safety. As governments move these services online, Auth0 helps provide the authentication solutions they need to communicate across departments and with their citizens in a safe and simple way:\n- Ensuring only the right people have access to sensitive information.\n- Enabling a frictionless user experience with Single Sign-On.\n- Securing government applications and safeguarding citizens against fraud with service level security, password policies, attack protection, and MFA.

Central Government

Local government organizations are the ‘feet on the street,’ carrying out public policy in their communities. With limited budgets and smaller technical teams, they’re often forced to prioritize when it comes to identity and access features.\n\nAuth0 is built to help local governments do more with less, and provide the great online experiences citizens want, without sacrificing security by:\n\n\n- Designing a holistic identity strategy with expert support.\n- Providing a seamless, joined-up citizen experience across services.\n- Offering a diversity of authentication options out-of-the-box to meet the needs of their users.

Local Government

The UK’s National Health Service (NHS) and other healthcare organizations are undergoing a radical digital transformation. Trends in online patient services, telemedicine, and remote patient monitoring are giving citizens more control over their health, and healthcare organizations must balance customer experience and data protection within these solutions.\n\nAuth0 enables a holistic approach to identity management in public healthcare that enables both convenient access and secure information sharing by:\n\n- Encouraging people to take control of their health and care through digital services.\n- Protecting the identities of staff and patients to reduce the risk of data breaches.\n- Increasing interoperability across services with a standards-based approach to identity management.

Healthcare

Public education organizations are seldom thought of as software companies. But many of the services needed to keep universities, colleges and schools running are now online. Learning now happens remotely and in hybrid environments, and digital resources must be accessed and shared from beyond the traditional firewall.\n\nAuth0 gives public education the power to provide simple and secure access to applications for their users, wherever they are in the world.\n\n- Providing secure access to resources for staff, students, parents, and partners.\n- Enabling students to stay connected to their academic community from application through graduation with role-based access controls.\n- Removing the burden of building and maintaining identity from IT and development teams.

Education

Nonprofits should have a singular focus on their mission. But like many other public sector organizations, they face the necessary distraction of maintaining IT systems that enable their vital work.\n\nAuth0 provides worry-free authentication and access management across the non-profit, charity, and housing association landscape, so they can focus on what matters to their communities.\n\n- Making it easy for citizens to sign-up and login to your applications.\n- Managing the identities of everyone who interacts with your digital services in a simple and secure way.\n- Enabling IT and development teams to focus on applications that serve your mission.

Non-Profit, Charity & Housing Associations

Explore how public sector organizations are using Auth0

When accessing vital services, citizens need a seamless experience. When it comes to digital identity, citizens expect more of the familiar and less of the fuss with an experience that mirrors the way they log into any app in the private sector. Auth0 provides a secure and fully customizable authentication and login experience—using SSO and MFA—so that citizens can quickly access the resources and services they need.

G2C: Government to Citizen

Governments need to enable data sharing and access between departments—but this requires precise authentication behind the scenes. Auth0 provides federated identity services or API authentication to make data sharing easy whilst ensuring security. Auth0 bridges the security and technology piece of this engagement, ensuring access is available only to the right people.

G2G: Government to Government

Auth0's identity and access management platform provides greater control, superior security, and ease of use. Single Sign-On whether through social login, username and password, or enterprise federation; allows users to simply log in once and use all applications they have been granted access to.

Single Sign On

Control which applications and APIs your end-users have access to, and extend your authorization capabilities to implement dynamic access control.

Access Management

Easily manage citizen, employee, and partner profiles, create frictionless registration experiences, and migrate large scale legacy deployments into a modern cloud infrastructure. It really is identity made simple for developers.

User Management

From MFA to bot detection and more, mitigate the risk of threats and attacks with enhanced, adaptive security capabilities, where security and great citizen experiences no longer need to be mutually exclusive.

End User Security

Easily add custom identity functionality to your applications to solve for your unique requirements and use cases.

Extensibility

Underpinning digital governments are sensitive and critical data. Regulations, from security standards to compliance requirements, are strict, rigorous, and emerging regularly. The Auth0 platform is always up-to-date to adhere to government standards so you can focus on innovation building apps.