Customer Support

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Support Plans About different levels of Auth0 support.
Self Service Support Tools for customers to troubleshoot their issues.
Support Channels The different ways to contact Auth0 support.
Support Procedures About defect resolution and unsupported requests.
Support Hours and Languages When and in what languages you can get support.
Whitehat Security Support Tickets How to report a security issue.
Product Support Matrix About support coverage for browsers, operating systems, and Auth0 libraries and SDKs.
Service Levels About Auth0 service levels and service level agreements (SLAs) for public and private cloud deployments.
Open and Manage Support Tickets How to open and manage Auth0 support tickets.
Manage Subscriptions How to manage your Auth0 subscription.
Reset Account Passwords How to change your password to your Auth0 account.
Software Updates How your version of Auth0 updates.
Auth0 Versioning Strategy About Auth0's software versioning scheme.
Operational Policies About Auth0 operational policies including billing, data export and transfer, API endpoints, load and penetration testing, migrations, rate limits and much more.
Changelog About the latest updates and additions to the Auth0 platform.