Auth0 has formally tested, and will support and provide both new features and bug fixes (if applicable) for these items.
Sustained
Auth0 will support and may provide bug fixes (if applicable) for these items.
Bug Fixes
May receive bug fixes.
Community
Auth0 does not support these items, and all assistance regarding these items will come from the general community.
Partner
Auth0 does not support these items, and all assistance regarding these items will come from partners who maintain these items.
Auth0 support coverage
Official support provided by Auth0 is limited to the languages, platforms, versions, and technologies specifically listed. Anything that is not listed, or is listed as community-supported is not eligible for Auth0 support. If you have questions about unsupported items, you can post your question on the Auth0 public forum.
For community-supported items, ask for help by contacting the developers responsible for those items such as submitting issues on the GitHub repositories for the specific libraries or SDKs.
Auth0 support is limited to the most recent version of the technologies listed (unless otherwise specified). If you are using an older version, you will be required to upgrade prior to seeking support.
Supported browsers
All listed browsers are the latest versions unless otherwise indicated.
Auth0 Dashboard desktop browsers
Browser
Support Level
Chrome
Supported
Safari
Sustained
Edge
Sustained
Firefox
Sustained
Auth0 does not support mobile browsers for use with the Dashboard.
Authentication desktop browsers
Browser
Support
Chrome
Supported
Safari
Sustained
Internet Explorer (v10/11)
Sustained
Edge
Sustained
Firefox
Sustained
Authentication mobile browsers
Browser
Support
Safari iOS 9+
Supported
Chrome for Android KitKat 4.4+
Supported
Supported operating systems
All listed operating systems are the latest versions unless otherwise indicated. If you are using an older version, please upgrade prior to seeking support.