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Customizations for Sign up and Login Now in Open Early Access

Customers and trial customers on Enterprise and Professional plans can now customize signup and login flows to address unique needs.

February 05, 2024

Each company has unique user registration and login requirements, for example, needing to capture a first and last name during signup or requiring users to agree to terms and conditions before they can create an account.

In order to meet specific business needs and use cases, companies often have to build and maintain different experiences – hosted pages and sites – within their account registration and login flow(s). Unfortunately, this approach slows down the time to market by introducing separate code bases that require localization and maintenance while also creating an inconsistent customer experience.

To solve this problem, we have introduced custom prompts for signing up and logging in to Universal Login. This capability is now open for early access (EA) and available to our customers and trial customers on Enterprise and Professional plans.

Addressing Unique Use Cases

With custom prompts for signup and login, our customers can customize and add new fields to existing signup and login prompts; this includes client and server-side validation to ensure that required data and requirements, such as Terms of Service (TOS) acceptance, are completed and validated before completing the signup or login process.

Leveraging Universal Login and our extensibility framework, our customers can tailor these two experiences to address data capture, security, regulatory, and customer experience requirements. Use cases included:

  • Add new fields in order to collect necessary customer data (name, phone number, email, preferences, consent, etc.)
  • Add new form elements for presenting and capturing TOS/privacy policy and opt-in before sign up
  • Add custom content such as URLs, images, marketing information
  • Localize custom text in different languages

Getting Started

During open early access, this feature will be automatically available to all of our Professional and Enterprise customers and trial accounts. To get started, please check out our documentation here. If you have any questions, please reach out to your Account Executive.

Before closing, I want to give a shout-out to our customers who provided feedback during the limited EA. We had over 75 customers join and received invaluable feedback. This underscores the importance of this capability, which we’ll continue to evolve and shape based on customer feedback, so please let us know how it goes.

Any products, features, or functionality referenced in this material that are not currently generally available may not be delivered on time or at all. Product roadmaps do not represent a commitment, obligation, or promise to deliver any product, feature, or functionality, and you should not rely on them to make your purchase decisions.

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