Troubleshoot Extensions

Troubleshoot Extensions

If you see issues with your extensions, we recommend that you begin the troubleshooting process by deleting and reinstalling the extension:

  1. Go to Dashboard > Extensions.
  2. On the Installed Extensions tab, delete the extension.
  3. Log out of the Auth0 Dashboard.
  4. Log back in to the Auth0 Dashboard.
  5. Reinstall and reconfigure the extension.

Contact Support

If you are still experiencing issues with your extensions, and you need to contact support, please be sure to include errors logs and/or real-time Webtask logs with your support ticket. Errors and logs can help Auth0 support troubleshoot your issue faster.