Product Support Matrix

Auth0 provides support in alignment with the terms of service and pricing and support plans. These are the types of support provided by Auth0:

Level Description
Supported Auth0 has formally tested, and will support and provide both new features and bug fixes (if applicable) for these items.
Sustained Auth0 will support and may provide bug fixes (if applicable) for these items.
Bug Fixes May receive bug fixes.
Community Auth0 does not support these items, and all assistance regarding these items will come from the general community.
Partner Auth0 does not support these items, and all assistance regarding these items will come from partners who maintain these items.

Auth0 support coverage

Official support provided by Auth0 is limited to the languages, platforms, versions, and technologies specifically listed. Anything that is not listed, or is listed as community-supported is not eligible for Auth0 support. If you have questions about unsupported items, you can post your question on the Auth0 public forum.

For community-supported items, ask for help by contacting the developers responsible for those items such as submitting issues on the GitHub repositories for the specific libraries or SDKs.

Auth0 support is limited to the most recent version of the technologies listed (unless otherwise specified). If you are using an older version, you will be required to upgrade prior to seeking support.

Supported browsers

All listed browsers are the latest versions unless otherwise indicated.

Auth0 Dashboard desktop browsers

Browser Support Level
Chrome Supported
Safari Sustained
Edge Sustained
Firefox Sustained

Auth0 does not support mobile browsers for use with the Dashboard.

Auth0 Lock and authentication desktop browsers

Browser Support
Chrome Supported
Safari Sustained
Internet Explorer (v10/11) Sustained
Edge Sustained
Firefox Sustained

Auth0 Lock and authentication mobile browsers

Browser Support
Safari iOS 9+ Supported
Chrome for Android KitKat 4.4+ Supported

Supported operating systems

All listed operating systems are the latest versions unless otherwise indicated. If you are using an older version, please upgrade prior to seeking support.

Auth0 Dashboard operating systems

Operating System Support
Apple MacOS (with Chrome) Supported
Apple MacOS (with other browsers) Sustained
Linux Ubuntu Sustained
Microsoft Windows Sustained

Auth0 Lock and authentication operating systems

Operating System Support
Apple iOS 9+ Supported
Google Android KitKat 4.4+ Supported

Supported Auth0 libraries and SDKs

Auth0 Lock widgets and libraries

Library Support Level
Lock.js v11 Supported
Lock.Android v3 Supported
Lock.Android v2 Bug Fixes
Lock for iOS v2 Supported

Auth0 SDKs

SDK Support Level
Auth0 SPA SDK v1 Supported
Auth0.js v9 Supported
Auth0 Android v1 Bug fixes
Auth0 Android v2 Supported
Auth0 Swift v1 Supported
Auth0 .NET v7 Supported
Auth0 Java v1 Supported
Auth0 Node v2 Supported
Auth0 Python v3 Supported
Auth0 PHP v7 Supported

Framework and Platform Integration SDKs

SDK Support Level
Angular Auth0 v3 Supported
Angular Lock v3 Supported
Auth0 Java MVC Common v1 Supported
OIDC Client for .NET v3 Supported
JWT Auth Bundle v3 Bug Fixes
JWT Auth Bundle v4 Supported

Content Management Systems Plugins

CMS Support Level
WordPress Supported

Quickstarts and samples

Native and mobile apps

Technology Support Level
Android Supported
Cordova Supported
Device Authorization Flow Supported
Iconic 4 Supported
iOS Swift Supported
React Native Supported
Windows Universal App C# Supported
WPF/Windows Supported
Xamarin Supported

SPAs

Technology Support Level
Angular Supported
JavaScript Supported
React Supported
Vue.js Supported

Regular web apps

Technology Support Level
ASP.NET (OWIN) Supported
ASP.NET Core v2.1 Supported
ASP.NET Core v3.1 Supported
Go Supported
Java Supported
Java Spring MVC Supported
Node.js Supported
PHP Supported
PHP Laravel Supported
Python Supported
Ruby on Rails Supported

Backends and APIs

Technology Support Level
ASP.NET Core Web API Supported
ASP.NET Web API (OWIN) Supported
Go Supported
Java Spring Supported
Node.js Express Supported
PHP Supported
PHP Laravel Supported
Python Supported
Ruby on Rails Supported

Auth0 Marketplace

Integration Support Level
Integrations maintained by Auth0 Supported
Third-party custom integrations Partner

Extensions

Extension Support Level
Auth0 extensions published to the Dashboard Sustained
Custom extensions Community

Feature requests should be made in the GitHub repository of each extension. Please note there is no commitment from Auth0 to implement requests.

Learn more