Emails in Auth0

Emails in Auth0

An Auth0 Database Connection provides several emails as a part of its authentication flow, including verification emails, welcome emails, change password emails, breached password, and blocked account emails. The Multi-factor Authentication Enrollment Email can be sent to users in any connection.

Auth0's built-in email provider is not supported for use in a production environment, should be used for testing only, and has several restrictions.

Auth0's built-in email provider has these restrictions:

  • You will not be able to use any of the email customization features. The content of the emails sent for testing will be restricted to format of the existing templates.

  • All emails will be sent from a predefined from address (

  • You will be restricted to sending no more than ten emails per minute, regardless of email type.

  • Your ability to send email from your tenant may be reduced (or even temporarily blocked) if your emails result in high bounce rates.

Test Email

To remove these restrictions in your testing or to setup your production level emails, you have to set up your own email provider:

After you have configured your own email service provider, the Emails dashboard will allow you to customize your emails beyond the existing templates.

For users with the Free Subscription plan, email workflows and using the custom email provider features are available. However, a paid subscription plan is required for email customizations. See the subscription pricing page for more details.

For more information see Customizing Your Emails.