Self Change Password Errors

Below you will find the errors codes and possible solutions to various errors that can occur with the self change password API.

Error Format

Error messages are returned in the standard format:

Error Codes


This error results when you supply invalid parameters. Error messages will describe the issue such as a required parameter or invalid format.


This error results from a bad username/email and old_password combination being sent. Retry the request with the correct username and old_password.


This error results from various conditions with the underlying identity provider. Generally, this happens when you are using a custom database and have not implemented the change password script.