BELLEVUE, Wash. – March 3, 2021 – Auth0, the identity platform for application teams, today announced its 99.99% availability service level agreement (SLA) guarantee for authentication services across all Auth0 cloud deployments-shared and dedicated environments. With private cloud deployments already supporting ‘four 9s’ availability, this SLA now extends to Auth0 public cloud deployments, making 99.99% a reality for all enterprise customers.
Auth0 authenticates and authorizes more than four billion logins per month, demonstrating the scale at which its global customers operate. Whether authenticating consumers, business partners, or employees, reliability and uptime are crucial for every application-even more so for those with a continuously high volume of traffic. Any kind of downtime in high-demand applications can severely impact revenue, productivity, and brand perception.
“We deeply understand how critical Auth0’s identity management platform is for the success of our customers’ businesses,” said Shiv Ramji, Chief Product Officer. “The 99.99% availability guarantee across all cloud deployments gives current, and future customers added reassurance of superior reliability and security, and an optimal end-user experience for all of their applications.”
Auth0 continues to invest in improving the resilience of its platform and the reliability of its application services. While 99.99% is now a guarantee for customers on Auth0’s enterprise plan, platform uptime across Auth0’s U.S. public cloud environments in the past 12 months has been 99.999%+, or five 9s, as seen here: https://status.auth0.com/.
More information about this reliability standard and Auth0’s cloud deployment options can be found here: https://auth0.com/cloud.
Auth0 provides a platform to authenticate, authorize, and secure access for applications, devices, and users. Security and application teams rely on Auth0s simplicity, extensibility, and expertise to make identity work for everyone. Safeguarding billions of login transactions each month, Auth0 secures identities so innovators can innovate, and empowers global enterprises to deliver trusted, superior digital experiences to their customers around the world.
Auth0 Global Communications
Matter for Auth0