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Implement Passwordless SMS Authentication

With an SMS connection, the user is asked to enter a phone number, to which Auth0 sends a one-time code using Twilio. The user then enters the code into your application.

If the phone number attached to the code matches an existing user, Auth0 authenticates the user:

Existing User Flow

If the user is new, their user profile is created for the sms connection before they are authenticated by Auth0.

New User Flow

Setup

Open an account with Twilio

You will need a Twilio Account SID and a Twilio Auth Token. These are the Twilio API credentials that Auth0 will use to send an SMS to the user.

Configure the connection

  1. Navigate to the Connections > Passwordless page in the Auth0 Dashboard, and enable the SMS toggle.

Enable SMS Passwordless

  1. Enter your Twilio Account SID and Twilio Auth Token.

To learn how to find your Twilio SID and Auth Token, see Twilio docs: How to create an Application SID and Auth Tokens and how to change them.

Configure SMS Passwordless

  1. Select your SMS Source and depending on your selection, enter either your Twilio Messaging Service SID or a From phone number. Users will see what you enter as the sender of the SMS.

To learn about using Twilio Copilot, see Twilio docs: Sending Messages with Copilot.

  1. In Message, enter the body text of the SMS.

The @@password@@ placeholder will automatically be replaced with the one-time password that is sent to the user.

  1. Adjust settings for your OTP Expiry and OTP Length, and click SAVE.

If you choose to extend the amount of time it takes for your one-time password to expire, you should also extend the length of the one-time password code. Otherwise, an attacker has a larger window of time to attempt to guess a short code.

Multi-language support

The Message area supports multiple languages.

To choose the language, call the /passwordless/start authentication endpoint and set the value of the 'x-request-language' header. When this header is not set, the language is extracted from the 'accept-language' header, which is automatically set by the browser.

Message syntax

The Message area accepts Liquid syntax. You can use this syntax, combined with exposed parameter values, to programmatically construct elements of the message. For example, you can reference the request_language parameter to change the language of the message:

The following parameters are available when defining the message template:

Exposed Parameter Description
password or code The password to use
phone_number The user's phone number
application.name The name of the application with which the user is signing up
request_language The requested language for message content

Enable your apps

Click the Apps tab, and enable the apps for which you would like to use Passwordless SMS.

Web Tutorials

Mobile Tutorials