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Auth0 and Incode Boost Authentication Security with Biometric Identity Verification

Secure your authentication pipeline. Learn how the new Auth0 and Incode integration uses biometric identity verification to halt account takeovers.

Jul 1, 20264 min read

TL;DR: Auth0 and Incode have launched new integrations to combat fraud with biometric verification. Incode ID Verification validates new users against government IDs, while Incode Face Auth Reset prevents account takeovers by requiring biometric scans before password changes. These tools enable high-assurance identity verification for regulated industries, boosting security without creating user friction.

Building a resilient identity strategy means continuously adapting to sophisticated digital fraud. Organizations are looking for seamless ways to bring real-world, legal identity verification directly into their access management workflows. Elevating security at critical milestones allows businesses to establish an ironclad chain of trust from day one.

While passwords and email-based reset links successfully verify credentials, high-assurance environments require an extra layer to definitively prove identity. The 2025 Verizon Data Breach Investigations Report confirms that stolen credentials are the primary entry point for breaches, playing a role in 88% of all basic web application attacks. Every day, attackers buy stolen credentials on breach forums. Inboxes get compromised. And the password reset flow—the very mechanism meant to protect users—has become one of the most common ways for attackers to take over accounts. An email reset link in the wrong hands is all it takes.

For teams in financial services, healthcare, legal, HR, and government, this gap is not just a security risk. It is a compliance one. Regulators, auditors, and customers all expect you to know that the person behind an account is genuinely who they claim to be. Meeting these strict standards requires tying digital access directly to a verified legal identity.

So we asked a simpler question: What if your login flow could verify a real, legal identity, and confirm it again at the moments that matter most?

That is what Auth0 and Incode are launching.

Prove Identity Once. Re-Verify It at the Moments That Matter

Two new Incode integrations are now live on the Auth0 Marketplace. Together, they create a continuous chain of trust, proving identity when a new user logs in for the first time, then re-confirming it before sensitive actions like a password reset.

What is Incode ID Verification?

The Incode ID Verification adds Incode's full biometric identity verification flow directly to your Auth0 login experience. When a new user logs in for the first time, they are automatically redirected to Incode to complete verification: capturing their government-issued ID and a live selfie. Incode validates the document, checks for liveness, and confirms the face matches the ID.

Once verified, that identity is securely stored in the user's Auth0 profile. On subsequent sign-ins, returning users simply authenticate with a quick face scan. And you stay in control: configure how often users must re-verify (daily, monthly, yearly, or never), and optionally block login entirely if verification fails.

What is Incode Face Auth Reset?

The Incode Face Auth Reset helps secures one of the most exploited paths to account takeover. Before any password change is allowed, users get redirected to Incode to complete a live face scan. That face is matched 1:1 against the legal identity enrolled during their first login, confirming the person requesting the reset is the same verified individual who created the account. An attacker with stolen credentials and email access cannot pass this check. If the faces match, the reset proceeds. If not, it is blocked.

Common use cases include:

  • Identity proofing at onboarding: For example, financial services and fintech companies verifying customer identity at account creation to meet regulatory requirements.
  • High-assurance login: Organizations requiring step-up verification for access to sensitive data, transactions, or privileged actions.
  • More secure password reset: Preventing account takeover via compromised email-based reset flows by requiring biometric verification before any credential change.

What Incode ID Verification and Incode Face Auth Reset Means For Your Team?

You know who is really behind the account. By anchoring access management to a government-issued ID and a live biometric check, organizations gain confidence that the physical person logging in is the true account owner.

Security does not come at the cost of experience. After initial verification, returning users authenticate with a quick face scan. No documents to re-scan, no OTP codes, no friction.

You can deploy it in minutes, not months. Both integrations are available as Auth0 Marketplace. No custom development required.

See Incode ID Verification and Incode Face Auth Reset in Action

Here is a full end-to-end video walkthrough of both integrations:

Get Started

Both integrations are live now on the Auth0 Marketplace.

Have questions? Reach out to the Auth0 team to discuss your use case.

About the author

Reyna Lao

Reyna Lao

Product Marketing Intern

Reyna is a Product Marketing Intern at Okta, contributing to the growth and strategy of Okta Workflows and Auth0 Extensibility. Currently pursuing an Economics degree at UC Berkeley, she is passionate about the intersection of technology, product, and marketing. She is driven to translate complex technical capabilities into high-impact value propositions for users and enterprises.View profile