Export User Data to Alterian

In this article, you’ll learn how to export user data in Auth0 to a CSV file then import it into Alterian with the campaign manager's data import tool.

Create a user data file

Start by navigating to the Extensions section of the Dashboard and open the User Import / Export Extension. On the extension page, select Export from the menu.

Next, set the Export Format to the required file format. Alterian accepts file imports in CSV format so choose the Tab Separated Value file (*.csv) option.

Dashboard - Extensions - User Import/Export Extension - Set Format

At the top in the Fields section, provide a User Field and Column Name for each user attribute to include in the export. For example:

User Field Column Name
email Email Address
created_at Created At
given_name First Name
family_name Last Name

Dashboard - Extensions - User Import/Export - Extension Fields

After adding the user fields, click on the Export Users button to start the export. Once the export is complete, download the CSV file to use in the following section.

Import a user data file

Before you get started, you can find more information by visiting Alterian Campaign Manager: Data Import.

To import your CSV file into Alterian, follow these steps:

  1. Open your Alterian Campaign Manager and click Documents.

  2. Choose the directory to import the file to.

  3. Click Upload Files and select your CSV file.

  4. Click Upload.

  5. Once the upload is complete, open the Data Import tool.

  6. Configure your import settings using the provided fields on the New Imports data window.

  7. After you've reviewed your settings, click Run Processes.

That's it! You successfully imported your Auth0 users into Alterian.