An Infrastructure Evolution
Dunelm was using a homegrown identity solution that required a lot of manpower to support. “Our in-house solution just didn't span,” says Sohal, “and the developers found it really hard to work around. A couple of teams needed to work on it. It just ended up being really difficult to maintain, make sure that it's always secure, make sure that it's patched, make sure it's up to date, etc.”
As part of their technology overhaul, Dunelm decided to outsource certain aspects of their infrastructure to trusted experts. “One of the key decisions,” says Sohal, “was to focus on what we’re good at and single out what we’re not good at. We built a product service, a pricing service, we bought authentication, we even bought search as a service. We bought the infrastructure we needed.”
When it came time to pick out a secure identity provider, Dunelm chose Auth0. “We know our customers,” says Sohal, “but we don't know security. Auth0 are experts at security. So why should we build this when we can get a great solution off the shelf from them?”
“We know our customers, but we don't know security. Auth0 are experts at security. So why should we build this when we can get a great solution off the shelf from them?”

Antony SohalHead of Data Platforms