Initial + Ongoing Savings + Customer ROI
Finn AI has been rolling out to new banks globally with its service powered by AWS Solutions seamlessly integrated with Auth0. A future-proof identity platform combined with best-of-breed AWS services enable Finn AI to innovate their offerings to include web, mobile, and even voice-activated applications.
“As Finn AI’s business grows, we continue to rely on Auth0 as our primary authentication solution partner, “ says Menon. “As more and more banks, especially digital and challenger banks, adopt standard Auth protocols like OAuth, we find it very easy to introduce and integrate with our customer with a recognized security partner such as Auth0. It‘s not a hard-sell at all. Usually the IT teams in the banks are already well-versed in the auth space, and they hold the same belief as us. Let the pros handle the security.” This can result in significant savings on the planning and execution when it comes to integrations. The team estimates a savings of 10% engineering time in the first year, plus 5% on-going maintenance time.
In addition to using Auth0 in banking integration, Finn AI has also selected Auth0 as the user identity provider for their own customer facing solutions. “Because we liked how we work with Auth0, we are expanding our usage to be a primary identity provider as part of our main solution,” says Menon. “We are confident that Auth0 is able to handle our multi-tenant SaaS identity management needs.”
As banks continue to expand their digital offerings into more sophisticated use cases, Finn AI can draw on their deep banking domain knowledge so that banks can easily engage in conversations with their customers with the help of Auth0. “Like Auth0 in the identity and auth space, we at Finn AI strive to be the premier conversational AI provider for banks and credit unions,” says Menon.
“Because we liked how we work with Auth0, we are expanding our usage to be a primary identity provider as part of our main solution. We are confident that Auth0 is able to handle our multi-tenant SaaS identity management needs.”
Stephen MenonVP of Product