A Seamlessly Implemented Identity Management System
World Vision began to research authentication providers to facilitate a better user experience across the organization’s different platforms. Discussions with several industry leaders proved fruitless, with none able to provide the integrations that World Vision needed in the necessary time frame; however, as the organization dug deeper into the world of authentication, one name kept popping up.
“Time and time again we were discovering that, wow, there’s this company called Auth0, and they really have this stellar documentation that nobody else seemed to have,” says Josiah Williams, World Vision technical program manager. “Not only about [Auth0’s] system, but about ID management.”
World Vision discovered that Auth0’s compatibility with OpenID Connect would allow the company to integrate with a wide range of authentication clients, streamlining the identity management process. As decision makers weighed the different authentication options available to World Vision, the development team began developing a proof of concept to demonstrate the added value that Auth0’s solution could provide.
“We kind of went rogue on it,” admits Williams. “We [decided to] go ahead and build out a proof of concept with Auth0 and prove to our managers that this was the right tool for the opportunity.”
“The whole OpenID Connect support, several folks claim to have it, but [Auth0 was] the only one that actually had that full support that [we needed to have] to integrate with our backend systems,” adds Roney.
Auth0’s ability to facilitate a gradual user migration was another benefit. Roney admits that World Vision was concerned about the risks involved in a bulk migration since forced password resets are known to reduce conversions, but Auth0 was able to provide a more measured solution.
“We didn’t want to try and do everything all at once and have a lot of different spinning plates that could fall,” says Williams. “So we used the Auth0 platform and released out that login piece and integrated it with the trickle migration.”
“Time and time again we were discovering that, wow, there’s this company called Auth0, and they really have this stellar documentation that nobody else seemed to have. Not only about [Auth0’s] system, but about ID management.”
Josiah WilliamsTechnical Program Manager