Auth0 Shortens Development Time, Provides Servcorp Developers With Key Flexibility
With Auth0 handling authentication and identification services, Servcorp’s developers are free to focus on projects that serve and expand the company’s primary business goals. To Baumgartner, the ability to focus these resources where they are needed is key.
“It’s all about [our developers] delivering value to Servcorp and building the things that really make a difference to our clients,” he explains. “While identity is certainly a critical part of our digital customer experience, I’d much prefer them building features and functionality that help our clients’ businesses succeed.
Servcorp has discovered that the services provided by Auth0 can help them reduce projects that used to take weeks to just days — or even less.
“One of the biggest things we’re seeing at the moment is the reduction in time taken to onboard a new application,” says Baumgartner. “Without having to re-architect or repeat the application of standard policies, we know precisely what’s going to happen and the time to onboard a new application has gone down from weeks to around a day.”
In addition to specific services provided, Baumgartner notes that Auth0’s hands-on, personalized approach is a key aspect of the relationship.
“One of the other things I think [Auth0 is] doing particularly well is customer success,” he says. “We’ve had a fantastic experience with the customer success team here in Sydney. They’ve been here with us every step of the way and we feel very connected to those guys.”
“Without having to re-architect or repeat the application of standard policies, we know precisely what’s going to happen and the time to onboard a new application has gone down from weeks to around a day.”
Matthew BaumgartnerGlobal CIO